Implementing the Experience Factory concepts as a set of Experience Bases

This talk takes the Experience Factory concept, which was originally developed as organizational support for software development and generalizes it to organizational support for any aspect of a business, e.g., business practices. The Experience Factory supports the evolution of processes and other forms of knowledge, based upon experiences within the organization, and related knowledge gathered from outside the organization. It then discusses how you might design an appropriate experience base for the particular set of organizational needs determined to be of importance. Specific examples are given in developing experience bases for specific organizations and it discusses the Experience Management System (EMS) currently being evolved and how it has been applied.